Alfonso G Jby

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Verified Reviewer

Stop payment of debit card

The site i went on say charge me 10$ but really they charged me 34$ two different times i want a full refund
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Loss:
$70
Pros:
  • No good
  • Nice when i opened account
Cons:
  • Getting in touch with a live person

Preferred solution: Full refund

Anonymous
map-marker Kalamazoo, Michigan

You have

This company hacked my info and tried to get a credit card in my name I was the dumb as that have them my o fo
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User's recommendation: Do not use

Tieshia Tne

They have been holding my SS money for 5 m Jill nuts because I have a new phone number

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I reported fraud on my card. They turned off my card and are refusing to send me a new one because my phone number was also as stolen and I have a new They have been.holding my money for 5 months. They now have $5000, and I am about to lose my phone, internet,water and food..over the next week..
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Loss:
$5000
Pros:
  • Nmone
Cons:
  • No help
  • Anything about this company

Preferred solution: Deliver product or service ordered

User's recommendation: Run as fast as you can if you hearr Direct Express Conduent or Comerica.

Roger B Ujh

Unemployment fraud

My unemployment was paid to me yet I do not have an account with Routing Number 7200**** with a bank account ending in XXXXX6124
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Loss:
$436

Preferred solution: Tell me what name is on that account

ELIZABETH P Mat
map-marker Pasadena, Texas

MONEY STEALING ATM AND UNCARING BANK REPS WITH NO HELP OFFERED

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Your ATM took $500 of mine, the bank manager Victoria was very rude to me and said she couldn't help me that you don't service your own machines and refused to give me a number to who handled your ATM. There was no number on the machine and that machine didn't say it was out of money and i went through the whole process, it gave me my card and a receipt and NO MONEY.

That was my rent money and I have no idea where or who to go to. No one at the bank offered me suggestions or gave me any numbers to help me. This is my rent money and if I don't get this settled asap I will be homeless. But why should she care.

She's got a home. I need help and don't know where to go. I have called your customer service numbers and no one will let me talk to a supervisor. They tell me the supervisor wants to know what I want b4 they will talk to me.

Must be close to quitting time. The girl was rude and she refused to give me a employee number but her name was Amanda and she said the 2 supervisors that were talking to her were namedRoy and Jerome. But neither got on the phone and and she hung up on me. Your customer service sux and if I lose my money.

The news will hear about it. The machine is on your property there has had to be issues in the past and some way to deal with with out me waiting 2-3 months CONTACT ME ...ELIZABETH PETERS 832-597-****c

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Loss:
$500
Cons:
  • Customer service sucks
  • Bank service to account holder and clients

Preferred solution: Full refund

User's recommendation: Never, No way in *** will I recommend you unless they are into sadomasicism.

Anonymous
map-marker Detroit, Michigan

Refund

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I made a order from Jet's pizza in Allen Park Michigan on April 3rd and was charged 30.07 but after I hung up it was for a pickup, I wanted delivery, so I called back and placed my order again, the manager said the 30.07 will be created back to my card, I got a text from Jet's on April 4th and they said it will be 3 to 5 days before it will be back on my card, But I still don't have the 30.07 added. Will you please check this. Thank You. Name Danny Spicer address 19223 Palmer st Melvindale Michigan
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Rohit Eab
map-marker Covington, Georgia

Why is my eppicard locked

Limit on my card why need to speak to someone now i cant purchase nothing online nothing at all pissed
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FAIZANAHMED K

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Verified Reviewer
| map-marker Houston, Texas

Discrepancy in bank statement Oct. 25, 2019 to Nov. 26, 2019 Checking Account # 700493****

Dear Concerns, Reference your bank statement from Oct. 25, 2019 to Nov. 26, 2019. (attached) - Checking Account # 700493**** I may kindly be informed that why it is 80K, I have simply deposited 40K. I may be provided the detail of 80K. which is wrong and not understood. Please therefore expedite reply showing the 40 K deposit. Regards, Faizan Ahmed Khokhar Phone # +1 83* *** ****
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Anonymous
map-marker Revere, Massachusetts

No order information sent to my email just a charge of $138.06 on my credit card

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I purchased 12-15 tops and 4 dont fit and Id like to switch for a size that fits but I have no way to contact them and no information given on my credit card statement on how to reach them all it says is Kowloon where there is usually a contact #
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User's recommendation: Do not order from this site

Jasmine M Shn

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Verified Reviewer
| map-marker Louisville, Kentucky

The company deserves no stars. They assist thieves

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Someone made fraudulent charges on my account with way2go card info that was gotten offline totaling up 710.85 and the company place the wrong balance that they made up stating they owed and said they didn't see any fraud after reviewing my account which you could clearly see there was fraud done but for some odd reason they don't see it, so I went to check company reviews and found out they are frauds, and they allow a lot of fraudulent activity in your account and won't pay back, so I have now gotten an attorney because I'm not allowing them to get away with stealing from me. Please don't ever use this card or allow them to give you one because they're going to steal your money and try to make it look like nothing. They will eventually be exposed, but until then don't accept anything from them or connected to them

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Loss:
$711
Pros:
  • No pros
Cons:
  • Robbery
  • Company assist thie

Preferred solution: Full refund

User's recommendation: Do not use Way2go card by comerica bank/ conduent services

Anonymous
map-marker Virginia Beach, Virginia

Emergency- Problem with Direct Express

Good afternoon,

My name is Tiffany Sessoms and I am reaching out to you concerning this urgent matter for my mother Brenda Mullen. It has been almost two weeks of trying to contact the Norfolk Virginia location.

We have not had any luck. We were reaching out to them because Direct Express is holding my mothers check because they said she needs to be verified by social security. She is being threatened to get evicted from her and lose her transportation and insurance. She is a 70yr old dialysis patient and social security is her only source of income.

She has tried several times to verify herself with certified id, birth certificate, and social security card. She will lose everything if she cannot get this resolved. Please help!!

Please help, we have exceeded all options. Thank and I look forward to a speedy response.

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User's recommendation: "Don't Use Direct Express for Social Security Benefits!!

marc s Esu

They're too stupid to answer a phone

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I've been trying to contact them to simply white list paypal so i can pay my rent. For over a month when you do get a person they tell you wrong department, read off a script and hang up on you.... When you select the right department they give a message about call volume and to call back later, then hang up on you. They offer no way to fix any customer service problems to the point of criminal negligence.DO NOT DEAL WITH THIS DISREPUTABLE COMPANY!
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Preferred solution: I want my money directly deposited to my paypal account. I changed my direct deposit but social security says I have to wait 2-3 months. I desire no further association with this bank and for my funds to go to my paypal account IMMEDIATELY.

User's recommendation: Don't do business with them, they hold your money hostage.

Richard P Yab
map-marker Coimbatore, Tamil Nadu

Why does the date 17 to 20 days to get a debit card?

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Yall *** *** I tried to find out why the *** it takes 17 *** days to get a debit card, and your robot answering *** sent me on a run aroundsuck *** ***
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Preferred solution: Apology

User's recommendation: Not to bank at Comerica

Yungelaine M

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Verified Buyer
|

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Verified Reviewer

Double charges and no customer service to dispute charges.

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Comerica Bank - Double charges and no customer service to dispute charges.
Comerica Bank - Double charges and no customer service to dispute charges. - Image 2
Comerica Bank - Double charges and no customer service to dispute charges. - Image 3
Original review Jul 19, 2021
There are a couple of instances where I was charged twice. I called the insurance company and they said they only received one payment. I then contacted customer service they acted like they didn't understand that when a charge is pending it is still deducted from your account. I have a charge of 106.59 still pending from May 31, 2021. June 1, 106.59 was taken out of my account, but the pending charge is still there. I have yet to hear anything back. It is now July 19,2021 and it states that i only have 60 days to dispute the charge. Now I call everyday and wait for hours just to be hung up on. Whose gonna resolve this issue?
View full review
Loss:
$109
Cons:
  • Double charges and card only works some of the time

Preferred solution: Full refund

User's recommendation: Use a different method of receiving your funds

Anonymous
map-marker Belle River, Ontario

Tax refund went to a closed acct.

I have been waiting for my Mi tax refund for months. Just got a letter from The Mi treasury stating they had deposited my $750 into a acct I had closed a year before. I moved from Mi in 2020 and closed that acct because there is no Comerica branch here. The acct. it was deposited in is 682649**** and routing 0720****. Please send a check to, George Barnard , 1361 Edgewater Ave, Belle River Ontario, NOR 1A0 Thank you
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User's recommendation: Comerica bank is very difficult to contact. A manager of a local branch sent $1000 to my old apartment complex after I called and told him I had moved out and not to send any more rent. But he went ahead and sent it anyway. And I cannot reach anyone.