Contact Comerica Bank Customer Service
How to Reach a Person at Comerica Bank
Verified Contact Information
Toll-Free Number:
-
1-800-822-6546Hearing Impaired
Customer Service:
-
1-800-925-2160Central Time Zone
-
1-800-266-3742Eastern Time Zone
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1-800-522-2265Mountain/Pacific Time Zone
Comerica Bank Email:
reportfraud@comerica.com
Comerica Bank Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Comerica Bank Phone Number
1 (800) 925-2160
Average Hold Time
00:00:46
Average Calls duration
5 minutes
Most Popular Comerica Bank Email Address
ReportFraud@comerica.com
Comerica Bank Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
Call Volume by Day
View full overview ›
Comerica Bank Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Comerica Bank Phone Number | 1 (800) 925-2160 |
| Average Hold Time | 00:00:46 |
| Average Calls duration | 5 minutes |
| Most Popular Comerica Bank Email Address | ReportFraud@comerica.com |
| Comerica Bank Live Agent Availability | 14% of callers successfully reach a real person |
| Issue Resolution Rate | Low (9% reported full resolution) |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Account, cards, payments and charges |
| Customer Effort Score | High Effort |
| Prepare before the call to Comerica Bank | Social security number, email or order id or tracking number |
Call Volume by Day
Contact Information
Comerica Bank Website:
Comerica Bank Help Center:
Corporate Office Address:
Texas Department of Banking
2601 North Lamar Boulevard Suite 300
Austin,
Texas
78705-4294
United States
Fax:
512.475.1313
Summary of Comerica Bank Customer Service Calls
2.2K
TOTAL
CALLS
CALLS
04:36
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Comerica Bank?
Account Question:
- “Need routing number and account number”
- “Money taken out my account”
- “Account history/ balance”
Cards Question:
- “They won't let me get my money off my card.they keep telling me that they can't verify me.i been to my social security office and had them fax in that am the card holder.ihave been trying to get my money since the 1 of this month.about to put out of”
- “Card doesnt work”
- “Can not use card to pay my bills.”
Payments and Charges Question:
- “Trying to pay credit card bill,but I need routing #& account #”
- “My check wasn’t deposited”
- “Unauthorized transaction”
Request for Information Question:
- “I need the child support bank statement please!”
- “Need to update address”
- “Needs to update address”
Product/ Service Question:
- “I can't access my disability check because comercia bank”
- “Direct Express is denying me my benefits due to someone reporting that my valid drivers license is expired. I have submitted proof on three different occasions photos that are in fact not expired.”
- “Can't access my phone banking”
Shipping and Delivery Question:
- “Because I have not received my way2go card with my unemployment benefits on it”
- “I have not received my $25 that I have received from cash app so they told me to call Comerica Bank cash”
- “To get theph# for the morrow gacomerica bank”
Activation/ Cancellation Question:
- “Not able to activate clients card”
- “Activation of card”
- “I need to activate my card”
Refund Question:
- “Refund issues”
- “Refund missing”
- “To recovery my $600.00 refund”
Return/ Replace Question:
- “Return call from this morning”
- “Change my email address”
- “Change to change my address”
Staff Question:
- “Incompetent processes, inadequately trained telephone staff, infective aolutionw”
- “Want to know what s going on with direct Express service”
- “Customer service”
Employment Question:
- “Trying to find my paycheck”
- “Unemployment fraud”
- “1099 for retirement”
Website/ Application Question:
- “Zelle and why my app isn’t working”
Other Question:
- “No”
- “Because I can go to ATM but I can't shop online”
- “Cannot acess bank accont”
Compare Comerica Bank Customer Service To
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Comerica Bank